I am not sure about your reaction when you hear the word " recalls of products". As a food technologist, I think it is rather normal. Before you bombard me and saying it is abnormal, let me explain the why.
The answer for the question is: Food recalls is performed when the food products are not of specification, whether it is tainted with non-permitted chemicals or possess safety risk to its consumer. Now, why food recalls is a good thing and not necessarily a negative thing? First of all, for a company to risk its image and business, it is a hard decision to make. The particular company can choose to hide the issues. It wouldn't blow up until it gets really serious and by that time, more consumers would be affected. Company that risk its image to retrieve products from the consumer in order to protect the consumer's safety and well-being deserves a thumbs up.
Now, the thumbs up for food recalls doesn't necessarily meant to encourage food companies to make recalls. It serves as a reminder for every food company. If there is doubt over the product quality, product should be held on-hold until clarify to ensure every product is of good quality. Food companies should be reminded that food quality should be the utmost priority to maintain the consumer well-being and to maintain and improves its image among their loyal consumer.
Don't panic when there is a food recall. It is normal. It is a proof that someone is doing their part to keep our food system working. Imagine if the food recall wasn't done, it would be a threat to our food system.